Making Payments to the Health Connector
Premium payments for individual and family health and dental plans are due the 23rd of the month before coverage start date.
There are 3 ways to pay:
Pay Online NEW
The quickest and easiest way to make a payment to the Health Connector is through our online Payment Center.
The new and improved Payment Center now has a simple sign-in process through your existing account. You will no longer need to go to a separate website to make payments. With this change, you can now update your application, contact preferences, and make payments through your online account.
Or, make a payment as a Guest
Pay your bill without logging in to your account. Make a guest payment now →
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Mail Your Payment
You will get an invoice within 3–5 business days after you choose your plan and can mail a check or money order for the full amount of your premium payment to the Health Connector, or bring it in-person to one of our walk-in centers.
Mail a check or money order made payable to “Health Connector” along with the payment coupon from your invoice to:
MA Health Connector
P.O. BOX 970063
Boston, MA 02297-0063
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Making a same-day or next-day delivery?
If you are mailing a payment using a next- or same-day delivery service, payments should be mailed to MA Health Connector, 133 Portland Street, 1st Floor, Boston, MA 02114.
Pay In-person at a Walk-in Center
You can make a payment in-person at one of our customer service walk-in centers during normal business hours:
Walk-in center locations:
| BOSTON 133 Portland Street, 1st Floor Boston, MA 02114 |
| BROCKTON Brockton Neighborhood Health Center 63 Main Street Brockton, MA 02301 |
| WORCESTER 146 Main Street, Suite 201/202 Worcester, MA 01608 |
| SPRINGFIELD 88 Industry Avenue Springfield, MA 01104 |
Walk-in center hours and holiday hours are listed here →
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Did you just shop for a plan?
Your enrollment is not complete until you make your first payment
Please note you will not be enrolled in your health or dental plan until you pay the first month’s premium in full by the due date.
Once you make your first payment, it will take about five business days before your insurance carrier will be able to confirm your enrollment. Once your enrollment is confirmed, you will receive a Welcome Letter from the Health Connector. Your insurance carrier will send you an ID card within approximately 2 weeks after the Health Connector receives your full payment.