How to Pay

Making Payments to the Health Connector

Premium payments for individual and family health and dental plans are due the 23rd of the month before coverage start date.

There are 3 ways to pay:

Pay Online NEW

The quickest and easiest way to make a payment to the Health Connector is through our online Payment Center.

The new and improved Payment Center now has a simple sign-in process through your existing account. You will no longer need to go to a separate website to make payments. With this change, you can now update your application, contact preferences, and make payments through your online account.

Sign in to Make a Payment Now

Make a Guest payment

Pay your bill without logging in to your account. Make a guest payment now →

Forms of Payment Accepted: Forms of Payment NOT Accepted:
  • Checking Account
  • Savings Account
  • Credit Card
  • Debit Card
  • Other online electronic payment methods, such as PayPal™

Mail Your Payment

Important: If you purchased both a health and a dental plan, each plan’s premium must be paid separately by mail.

You will get an invoice within 3–5 business days after you choose your plan and can mail a check or money order for the full amount of your premium payment to the Health Connector, or bring it in-person to one of our walk-in centers.

Mail a check or money order made payable to “Health Connector” along with the payment coupon from your invoice to:

MA Health Connector
P.O. BOX 970063
Boston, MA 02297-0063

Forms of Payment Accepted: Forms of Payment NOT Accepted:
  • Check
  • Money Order
  • Cash
  • Credit Card
  • Debit Card

Making a same-day or next-day delivery?

If you are mailing a payment using a next- or same-day delivery service, payments should be mailed to MA Health Connector, 133 Portland Street, 1st Floor, Boston, MA 02114.


Pay In-person at a Walk-in Center

Important: If you purchased both a health and a dental plan, each plan’s premium must be paid separately in person.

You can make a payment in-person at one of our customer service walk-in centers during normal business hours:

Walk-in center locations:

133 Portland Street, 1st Floor
Boston, MA 02114
Brockton Neighborhood Health Center
63 Main Street
Brockton, MA 02301
146 Main Street, Suite 201/202
Worcester, MA 01608
88 Industry Avenue
Springfield, MA 01104

Walk-in center hours and holiday hours are listed here →

Forms of Payment Accepted: Forms of Payment NOT Accepted:
  • Check
  • Money Order
  • Cash
  • Credit Card
  • Debit Card
  • Mobile Pay Solutions

Did you just shop for a plan?
Your enrollment is not complete until you make your first payment

Please note you will not be enrolled in your health or dental plan until you pay the first month’s premium in full by the due date.

Once you make your first payment, it will take about five business days before your insurance carrier will be able to confirm your enrollment. Once your enrollment is confirmed, you will receive a Welcome Letter from the Health Connector. Your insurance carrier will send you an ID card within approximately 2 weeks after the Health Connector receives your full payment.

2019 Monthly Plan Selection and Payment Deadlines

Coverage Start Date Payment Due Date
January 1, 2019 December 23, 2018
February 1, 2019 January 23, 2019
March 1, 2019 February 23, 2019
April 1, 2019 March 23, 2019
May 1, 2019 April 23, 2019
June 1, 2019 May 23, 2019
July 1, 2019 June 23, 2019
August 1, 2019 July 23, 2019
September 1, 2019 August 23, 2019
October 1, 2019 September 23, 2019
November 1, 2019 October 23, 2019
December 1, 2019 November 23, 2019

If you are applying and enrolling in a Health Connector or ConnectorCare plan for the first time, your enrollment isn't finished until you checkout your plan and make your first premium payment for your coverage by the due date. If you miss this deadline, the earliest date your coverage could start is the first day of the following month.
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Scheduled WEEKEND Maintenance:  The Centers for Medicare & Medicaid Services (CMS) is undergoing maintenance on the Federal Data Services Hub on Saturday, May 25 at 9:00 p.m. through Tuesday, May 28 at 8:00 a.m.  What does this mean for me?