[rev_slider alias=”cic-hero-11-20-15″ /]

Get In-Person Help

Do you need to sign up for health or dental coverage? Are you a current Health Connector member who needs assistance? Visit one of our Health Connector Walk-In Centers or a local Enrollment Assister across the Commonwealth.

With an Enrollment Assister or at a Walk-in Center, you can get help to

  • Complete a new application
  • Make changes to your existing Health Connector account
  • Get help shopping for a plan
  • And more!

See the Frequently Asked Questions for Walk-in Centers below for more information, or click the map to find a location near you.

Find Enrollment Help Now
Click on the image to open a map of all locations

Click map to explore even more in-person help locations, such as Navigators and Certified Application Counselors.

Enrollment assisters, such as Navigators and Certified Application Counselors, will never request a payment for their assistance when helping you. Click here for more tips to protect yourself from health care fraud →

Health Connector Walk-In Center Locations

Boston
133 Portland Street
Boston, MA 02114

Directions

Business Hours:

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Brockton
63 Main Street
Brockton, MA 02301

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Springfield
88 Industry Avenue
Springfield, MA 01104

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Worcester
146 Main Street
Worcester, MA 01608

Directions

Business Hours:

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Navigator Organizations
You can also get help with choosing a plan at one of the following Navigator organizations. Navigators are trained experts that help people with their coverage.

Boston Public Health Commission
1010 Massachusetts Ave., Boston
800-847-0710
bphc.org

Cambridge Economic Opportunity Council
11 Inman St., Cambridge
617-868-2900
ceoccambridge.org

Caring Health Center
1049 Main St., Springfield
413-739-1100
caringhealth.org

Community Action Committee of Cape Cod & Islands
372 North St., Hyannis
800-845-1999
cacci.cc

Community Health Center of Franklin County (Greenfield)
489 Bernardston Rd, Greenfield
413-325-8500
chcfc.org

Ecu-Health Care
99 Hospital Ave., North Adams
413-663-8711
ecuhealthcarena.com

Edward M. Kennedy Community Health Center
Framingham, Milford, and Worcester
800-853-2288
kennedychc.org

Family Health Center of Worcester
26 Queen St., Worcester
508-860-7700
fhcw.org

Fishing Partnership Support Services
Chatham, Gloucester, New Bedford, Scituate
888-282-8816
fishingpartnership.org

Greater Lawrence Community Action Council
305 Essex St., Lawrence
978-681-4905
glcac.org

HealthFirst Family Care Center
387 Quarry Street, Suite 100
Fall River MA 02723
508-679-8111
healthfirstfr.org

Hilltown Community Health Care Centers
58 Old North Rd., Worthington
413-238-5511
hchcweb.org

Joint Committee for Children’s Health Care in Everett
484 Broadway, Everett
617-394-2414
jcchce.org

Manet Community Health Center
110 West Squantum St., North Quincy
617-376-3000
manetchc.org

People Acting in Community Endeavors (PACE)
166 William St., New Bedford
508-999-9920
paceinfo.org

Vineyard Health Care Access Program
114 New York Ave., Oak Bluffs
508-696-0020
mvhealthcareaccess.org

Frequently Asked Questions

Most of the help that you can get at and Enrollment Assister or walk-in center location are the same with some differences:

Enrollment Assister Walk-in Center
 Complete an application for health coverage
 Complete an application for health coverage
 Make changes to your existing Health Connector account
 Make changes to your existing Health Connector account
 Get help shopping for a plan
 Get help shopping for a plan
 Get help understanding notices from the Health Connector
 Get help understanding notices from the Health Connector
Accepts copies of verification documents  Click for more info about accepted payment types
 Accepts copies of verification documents
Accepts premium payments  Click for more info about accepted payment types
 Accepts premium payments  Click for more info about accepted payment types
Accepts walk-ins  Click for more info about accepted payment types
 Accepts walk-ins
Yes. Most organizations require you to call ahead to schedule an appointment. If you call a local hospital or community health center, ask for the “Patient Financial Counselor Department” for assistance.
No, you do not need an appointment to visit a walk-in center. You can come anytime during the business hours listed above.
Paper checks and money orders are accepted at HEalth Connector Walk-in Centers. You can also get help making an online payment using checking or savings account information.

Cash, credit, and debits cards are not accepted at this time.

Tip: You can make an online payment at https://payment.mahealthconnector.org. If you have questions about making an online payment, or would like to watch a video walkthrough of the payment process, you can read the payment FAQs for more information→ 

It is preferred that you bring copies of your required documents with you, but copies can be made at walk-in center locations as well.