Get In-Person Help

Do you need to sign up for health or dental coverage? Are you a current Health Connector member who needs assistance? Visit one of our Health Connector Walk-In Centers or a local Enrollment Assister across the Commonwealth.

With an Enrollment Assister or at a Walk-in Center, you can get help to

  • Complete a new application
  • Make changes to your existing Health Connector account
  • Get help shopping for a plan
  • And more!

See the Frequently Asked Questions for Walk-in Centers below for more information, or click the map to find a location near you.

Find Enrollment Help Now
Click on the image to open a map of all locations

Click map to explore even more in-person help locations, such as Navigators and Certified Application Counselors.

Enrollment assisters, such as Navigators and Certified Application Counselors, will never request a payment for their assistance when helping you. Click here for more tips to protect yourself from health care fraud →

Walk-In Center Locations

Boston
133 Portland Street
Boston, MA 02114

Directions

Business Hours:

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Brockton
63 Main Street
Brockton, MA 02301

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Springfield
88 Industry Avenue
Springfield, MA 01104

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Worcester
146 Main Street
Worcester, MA 01608

Directions

Business Hours:

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Frequently Asked Questions

Most of the help that you can get at and Enrollment Assister or walk-in center location are the same with some differences:

Enrollment Assister Walk-in Center
 Complete an application for health coverage
 Complete an application for health coverage
 Make changes to your existing Health Connector account
 Make changes to your existing Health Connector account
 Get help shopping for a plan
 Get help shopping for a plan
 Get help understanding notices from the Health Connector
 Get help understanding notices from the Health Connector
Accepts copies of verification documents  Click for more info about accepted payment types
 Accepts copies of verification documents
Accepts premium payments  Click for more info about accepted payment types
 Accepts premium payments  Click for more info about accepted payment types
Accepts walk-ins  Click for more info about accepted payment types
 Accepts walk-ins
Yes. Most organizations require you to call ahead to schedule an appointment. If you call a local hospital or community health center, ask for the “Patient Financial Counselor Department” for assistance.
No, you do not need an appointment to visit a walk-in center. You can come anytime during the business hours listed above.
Paper checks and money orders are accepted at HEalth Connector Walk-in Centers. You can also get help making an online payment using checking or savings account information.

Cash, credit, and debits cards are not accepted at this time.

Tip: You can make an online payment at https://payment.mahealthconnector.org. If you have questions about making an online payment, or would like to watch a video walkthrough of the payment process, you can read the payment FAQs for more information→ 

It is preferred that you bring copies of your required documents with you, but copies can be made at walk-in center locations as well.