Who is this guide for?
Employers who want to assign, change or remove a broker for their Employer account on Health Connector for Business.
After logging in to your Health Connector Employer account, click the “Brokers” tab on the left- hand side of your account page under My Health Connector.
Search for your Broker by name or by agency.
Once you’ve found the Broker you want, click “Select Broker.”
You will need to confirm your Broker selection by clicking the red “CONFIRM” button.
Another way to search for a Broker is on our Get Expert Help page: http://my.mahealthconnector.org/enrollment-assisters
Changing or Terminating a Broker
If you need to change the broker you selected, login to your Health Connector Employer account and click “Change Broker”.
Next, click “Terminate Broker” to return to the Broker browsing screen.
If you want to assign a new broker, please reference the “Assigning a Broker” steps above.