Help Center

Getting Started Guide

Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and much more!

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Frequently Asked Questions and Information

  1.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  2.  Your coverage end date and renewing your coverage
  3.  Can I get help paying for health insurance through the Health Connector?
  4.  What to Know If You Get Help Paying for Health Insurance from Both the Health Connector and Your Employer
  5.  Why don’t I qualify for subsidies?

General Information

  1. Do I have to buy health insurance?
  2. How does national health reform help Massachusetts small business owners?
  3. Where can I learn more about plans and coverage?
  4. How can I get help in my language?
  5. What is the best way to apply for coverage?

Individuals & Families

  1. When can I apply for coverage?
  2. Are there different ways to get help paying for health insurance?
  3. I would like to apply for health insurance coverage using a paper application, can I download an application?
  4. How long does it take to process a paper application?
  5. What information do I need to apply?

Small Businesses

  1. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  2. What is Health Connector for Business?
  3. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?
  4. How does national health reform help Massachusetts small business owners?
  5. What does national health reform mean for employers?

Students

  1. What kind of health insurance are Massachusetts students required to have?
  2. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?
  3. When can I apply for coverage?
  4. Where do I find out if I qualify for help to pay for my health insurance?
  5. Do students have to purchase a SHIP plan?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.