Help Center

Open Enrollment ended January 23, 2020. Find out how to get to get health coverage any time of the year →

Getting Started Guide

Read our guide to find the information you need to know before you start your application, plus answers to frequently asked questions that will help you all the way through enrollment.

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Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and more.

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Frequently Asked Questions and Information

  1.  Health Savings Account (HSA)
  2.  Upload Documents (Proof)
  3.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  4.  Your coverage end date and renewing your coverage
  5.  Can I get help paying for health insurance through the Health Connector?

General Information

  1. Who can qualify for help paying for health insurance?
  2. What is the Massachusetts Health Connector?
  3. How can I get help in my language?
  4. What are ConnectorCare plans?
  5. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?

Individuals & Families

  1. How is income now measured for determining who can get help paying for insurance?
  2. How can an Enrollment Assister help me?
  3. Upload Documents (Proof)
  4. Where can I find in-person help near my home?
  5. How long does it take to process a paper application?

Small Businesses

  1. How does national health reform help Massachusetts small business owners?
  2. Where can I learn more about plans and coverage?
  3. Will there be new penalties for employers and how do they apply?
  4. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?
  5. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?

Students

  1. My family is not from Massachusetts. Can I still get help paying for my health insurance?
  2. Where do I find out if I qualify for help to pay for my health insurance?
  3. What kind of health insurance are Massachusetts students required to have?
  4. What is the Student Health Insurance Program (SHIP)?
  5. When can I apply for coverage?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.