Help Center

Getting Started Guide

[rev_slider alias=”start_guide” /]

Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and much more!

Visit the Resource Center

 

Frequently Asked Questions and Information

  1.  Health Savings Account (HSA)
  2.  Upload Documents (Proof)
  3.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  4.  Your coverage end date and renewing your coverage
  5.  Can I get help paying for health insurance through the Health Connector?

General Information

  1. What is an Advance Premium Tax Credit (APTC)?
  2. Are there different ways to get help paying for health insurance?
  3. Who can qualify for help paying for health insurance?
  4. When can I apply for coverage?
  5. How can I get help in my language?

Individuals & Families

  1. Where should I call to find out about the status of a paper application?
  2. Can I get help paying for health insurance through the Health Connector?
  3. Do I qualify for free or low-cost coverage?
  4. How long does it take to process a paper application?
  5. Can I make premium payments online?

Small Businesses

  1. What does national health reform mean for employers?
  2. How does national health reform help Massachusetts small business owners?
  3. Where can I learn more about plans and coverage?
  4. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?
  5. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?

Students

  1. Do students have to purchase a SHIP plan?
  2. When can I apply for coverage?
  3. Where do I find out if I qualify for help to pay for my health insurance?
  4. When is Open Enrollment and when do Health Connector plans start?
  5. My family is not from Massachusetts. Can I still get help paying for my health insurance?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.