Help Center

Getting Started Guide

Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and much more!

Visit the Resource Center

 

Frequently Asked Questions and Information

  1.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  2.  Your coverage end date and renewing your coverage
  3.  Can I get help paying for health insurance through the Health Connector?
  4.  What to Know If You Get Help Paying for Health Insurance from Both the Health Connector and Your Employer
  5.  Why don’t I qualify for subsidies?

General Information

  1. What is the best way to apply for coverage?
  2. Federal Poverty Level (FPL)
  3. What is the Massachusetts Health Connector?
  4. Who can qualify for help paying for health insurance?
  5. How can I get help in my language?

Individuals & Families

  1. Can I make premium payments online?
  2. What if my income changes during the year? How will that affect my eligibility for a tax credit?
  3. I am uninsured and need coverage. Can I apply for insurance today?
  4. How can an Enrollment Assister help me?
  5. Important information about identity (ID) proofing

Small Businesses

  1. How will the employer-related policies in Massachusetts’ health reform law be reconciled with the implementation of national health reform?
  2. Where can I learn more about plans and coverage?
  3. Will there be new penalties for employers and how do they apply?
  4. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  5. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?

Students

  1. Do students have to purchase a SHIP plan?
  2. What if I’m a student and already have MassHealth coverage?
  3. What kind of health insurance are Massachusetts students required to have?
  4. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?
  5. Can students shop on the Health Connector?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.

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Scheduled WEEKEND Maintenance:  The Centers for Medicare & Medicaid Services (CMS) is undergoing maintenance on the Federal Data Services Hub on Saturday, May 25 at 9:00 p.m. through Tuesday, May 28 at 8:00 a.m.  What does this mean for me?
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