Here to Help

Assistance for Residents of Lawrence, Andover, and North Andover

Massachusetts Health Connector is ready to help the individuals, families, and small businesses in the Lawrence, Andover, and North Andover areas who have been affected by recent events.

If you currently have Health Connector health coverage

If you are already enrolled in a Health Connector health plan but are worried about making your monthly payments during this period, please call us. We will help you with your payments so that you don’t risk losing your health coverage.

Individuals and families

If you are enrolled in an individual or family plan and need help, please call Health Connector Customer Service at 1-877-MA ENROLL (1-877-623-6765) or TTY: 1-877-623-7773. When you call, let the Customer Service representative know that you live in the Lawrence, North Andover, or Andover area. You can also reach us online. To send a message to our Ombudsman, use our online contact form now.

Small businesses

If you are a business owner with a Health Connector for Business health plan for your employees and are concerned about maintaining coverage during this time, please contact Health Connector for Business at 1-888-813-9220 (TTY: 711). When you call, let our Customer Service representative know that you live in the Lawrence, North Andover, or Andover area. You can also email us at SmallBusiness@state.ma.us

If you need health insurance coverage

The Health Connector offers affordable, high-quality health insurance coverage. Most people who apply for health insurance through us are able to get a $0 or low monthly cost plan. In less than one hour, you can apply for health coverage now. Start your application →

If you apply online, you will find out right away if you or anyone in your family qualifies for health coverage through our Health Connector programs or MassHealth. Here’s what you need to know about getting enrolled at this time:

  • If you qualify for MassHealth, your coverage may start right away
  • If you qualify for ConnectorCare, your coverage can start as early as the next month after you apply

IMPORTANT: Health Connector coverage starts on the first day of the month. Our application and enrollment deadline is always the 23rd of the month before coverage starts.

To enroll for a plan that starts October 1, you will need to apply, choose a plan, and make your first monthly payment by September 23.

If you are having trouble with enrolling or making your first payment to enroll, please call us right away at 1-877-MA ENROLL (1-877-623-6765) or TTY: 1-877-623-7773. When you call, let our Customer Service representative know that you live in the Lawrence, North Andover, or Andover area. You may be able to get special help with enrolling because of this circumstance.

In-person help

Health Connector staff and our Enrollment Assister partners will be available to help you at the following locations or click here to find additional in-person help.

  • State Recovery Resource Center (Lawrence Elks Lodge)
    652 Andover Street, Lawrence 01843
  • Greater Lawrence Community Action Council
    305 Essex Street, Lawrence MA 01840
    978-681-4905
    www.glcac.org
Friday, September 21st, 2018|