How do I access health or dental services before I receive my member ID card?
Click the name of your new health or dental insurer to skip down the page and learn more
Important information for new members
Once you make your first payment, it will take about five business days before your insurance carrier will be able to confirm your enrollment. Once your enrollment is confirmed, you will receive a Welcome Letter from the Health Connector.
Most insurers will send your ID card within about 2 weeks after the Health Connector receives your full payment. However, your health insurance will still cover you going back to the 1st day of the month your insurance starts. See information about each insurer below for more information.
Due to the time it takes to process payments, if you made your first premium payment for health or dental insurance on the 23rd day of the month or later, your enrollment will not show up in your health insurance carrier’s member services system right away when you call their customer service number.
If you need pharmacy, health, or dental services before your member ID card has arrived, please find your insurance company below to see what you can do to fill prescriptions or receive health or dental services.